Your trust means everything to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, call us, or use our services.

1. What We Collect

We may collect the following types of information:

• Personal Details: Full name, phone number, email address, home address
• Health-Related Information: Shared voluntarily by you or a caregiver to help us assess care needs
• Service Usage Info: Any notes or preferences shared during service use or inquiry
• Website Analytics: IP address, browser type, and usage behavior (non-personal)

We only ask for information that helps us provide the support and care you request.

2. How We Use Your Information

We use your data to:

• Communicate with you effectively
• Provide tailored care services
• Respond to inquiries and feedback
• Improve our website and service delivery
• Comply with legal obligations (e.g., health or billing regulations)

We do not sell or rent your personal data to anyone—ever.

3. Who Has Access

Access to your information is restricted to:

• Internal staff who are directly involved in your care or communication
• Third-party providers (e.g., website hosting or billing services), but only as needed and with strict confidentiality agreements

4. How We Keep It Safe

We use secure systems to store your information, including encrypted databases, secure networks, and physical safeguards.

5. Your Rights

You have the right to:

• Ask what personal information we hold about you
• Request corrections to inaccurate data
• Request deletion of your information when it’s no longer needed

Contact us at any time if you want to review or change your data.